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  • 19 APR 2017

    IMPORTANT UPGRADE ON ~OKEANOS-GLOBAL SERVICE

    UPDATE: All works completed successfully

    Hello ~okeanos-global users,

    We are happy to announce that on Wednesday, April 26 between 09:00 and 12:00 EEST we will be doing a major upgrade on the ~okeanos-global service, with a new version of the Synnefo software and a new version of the operating system for its infrastructure.

    During the upgrade, all running Cyclades VMs will be temporarily shut down and automatically restarted afterwards. The Cyclades and Pithos Web UI and APIs will also be inaccessible in the above timeframe.

    Thanks for your understanding,
    the ~okeanos-global team

    posted by okeanos on April 19, 2017, 9:58 a.m., filed under all , status , spotlight , ~okeanos

  • 21 OCT 2016

    SURVIVING A RADOS OUTAGE

    Hi ~okeanos-global users,

    Recently ~okeanos-global service faced some disruptions, as we informed you on a previous blog post. Let's shed some light on what caused them.

    The ~okeanos-global storage backend (Archipelago) is backed by Ceph, an open-source distributed software-defined storage solution. On Friday, September 9, at 9 p.m., Object Storage Daemons (OSDs) of the RADOS cluster became unstable resulting in the cluster erroneously marking OSDs as down. This incident led to I/O freeze and cluster malfunctioning. In order to ensure data integrity, we had to resort to special handling and tooling and managed ... read more

    posted by okeanos on Oct. 21, 2016, 7:48 a.m., filed under all , status , ~okeanos

  • 18 OCT 2016

    SCHEDULED MAINTENANCE/UPGRADE OPERATION

    UPDATE: All works completed successfully

    We'd like to inform you about scheduled maintenance/upgrade for ~okeanos-global service between 09:00 EET and 11:00 EET on Wednesday, October 19.

    Your VMs and Pithos+ files should remain unaffected. Maintenance is expected to cause minor disruptions to the ~okeanos-global service. Astakos, Cyclades and Pithos+ Web UIs and their APIs will be unavailable for a short time during the upgrade.

    No loss of connectivity is expected for the VMs.

    Thanks for your understanding,
    the ~okeanos-global team

    posted by okeanos on Oct. 18, 2016, 11:26 a.m., filed under all , status , ~okeanos

  • 19 SEP 2016

    UPGRADING ~OKEANOS-GLOBAL, TAKE A SNEAK PEEK!

    Hello ~okeanos-global users,

    We are happy to announce that on Wednesday, September 21 2016 between 09:00 and 11:00 EET we will be doing a major upgrade to the ~okeanos-global service, with a new version of the Synnefo software.

    During the upgrade Astakos, Cyclades and Pithos+ Web UIs and their APIs will be unavailable. Your VMs and Pithos+ files should remain unaffected.

    After the upgrade, you will be able to enjoy more robust services with several improvements and additions across ~okeanos-global, as well as some pithos+ performance enhancements.

    Enjoy,
    the ~okeanos-global team

    posted by okeanos on Sept. 19, 2016, 9:17 a.m., filed under all , news , status , spotlight , ~okeanos

  • 11 SEP 2016

    DISRUPTIONS IN ~OKEANOS-GLOBAL SERVICE

    UPDATE: Everything is operating normally. If you still encounter any problems, please let us know at support@okeanos-global.grnet.gr

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    Dear ~okeanos-global users,

    From Friday September 9, at 9 p.m., we have observed some functionality problems that affect a number of Virtual Machines as well as Pithos+.
    We are working hard in order to resolve the issue as soon as possible.

    We apologise for the inconvenience,
    the ~okeanos-global team

    posted by okeanos on Sept. 11, 2016, 8:44 a.m., filed under all , status , spotlight , ~okeanos